WPKoders is a provider of high-quality WordPress themes and plugins designed to empower your online presence. We are committed to delivering valuable tools while ensuring the security and confidentiality of your data.
We collect different types of information depending on your interaction with our website and services:
Personal Information You Provide Directly
o Account Registration: When you register for an account, we collect your name, email address, and password.
o Purchase Information: When you purchase our products or services, we collect your name, email address, billing address, and payment details (handled securely by our payment processors).
o Support Requests: When you contact our support team, we may collect your name, email address, and any other information you provide to help us resolve your query.
o Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address and, optionally, your name.
o Contact Forms: Information you provide when filling out contact forms on our website.
o Feedback and Surveys: Information you provide when participating in surveys or submitting feedback.
Information Collected Automatically
o Website Usage Data: We collect information about how you interact with our website, such as the pages you visit, the time spent on each page, the links you click, your browser type and version, operating system, and IP address. This information is often collected using cookies and similar tracking technologies.
o Device Information: We may collect information about the device you use to access our website, including device model, unique device identifiers, and mobile network information.
Information from Third-Party Services
o Payment Processors: When you make a purchase, our payment processors (e.g., Stripe, PayPal) collect and process your payment information securely. We may receive limited information from them regarding the transaction status.
o Analytics Providers: We use analytics services (e.g., Google Analytics) to understand website traffic and user behavior. These services may collect information about your interactions with our website. This data is often anonymized and aggregated.
We use your information for various purposes, including:
Providing and Improving Our Services: To process your orders, manage your account, provide support, personalize your experience, and improve our website and products.
Communication: To communicate with you regarding your account, purchases, support requests, updates, and important announcements. With your consent, we may also send you newsletters and promotional materials about our products and services.
Security: To protect our website and users from fraud, unauthorized access, and other security threats.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Analytics and Research: To analyze website usage, understand user preferences, and conduct research to improve our products and services.
Our legal basis for processing your personal data depends on the specific context in which we collect it. Generally, we process your data based on one or more of the following:
Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., to provide you with the products or services you have purchased).
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, marketing our products, and ensuring website security, provided that your rights and freedoms do not override these interests.
Consent: We may rely on your explicit consent to process your data for specific purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.
Legal Obligations: Processing is necessary for us to comply with legal obligations.
We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption: We use industry-standard encryption technologies (e.g., SSL/TLS) to protect sensitive information transmitted between your browser and our servers.
Secure Storage: Your data is stored on secure servers with restricted access.
Regular Security Audits: We conduct regular security audits and vulnerability assessments to ensure the effectiveness of our security measures.
Access Controls: Access to your personal data is limited to authorized personnel who need the information to perform their duties.
Data Minimization: We only collect and retain the data necessary for the purposes outlined in this policy.
We may share your personal data with trusted third parties in the following circumstances:
o Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, providing support, sending emails, and analyzing data. These service providers are contractually obligated to protect your data and only use it for the specific purposes for which it was disclosed.
o Payment Processors: Your payment information is shared with our payment processors to facilitate secure transactions. We do not store your full credit card details on our servers.
o Legal Requirements: We may disclose your information if required by law, legal process, or a government request.
o Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, providing support, sending emails, and analyzing data. These service providers are contractually obligated to protect your data and only use it for the specific purposes for which it was disclosed.
o Payment Processors: Your payment information is shared with our payment processors to facilitate secure transactions. We do not store your full credit card details on our servers.
o Legal Requirements: We may disclose your information if required by law, legal process, or a government request.
We will not sell your personal data to third parties for marketing purposes.
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period may vary depending on the type of data and the purpose of processing.
For example, we will typically retain your account information as long as your account is active. Purchase history and billing information may be retained for a longer period to comply with accounting and tax regulations.
You have certain rights regarding your personal data under applicable data protection laws, which may include:
o Right to Access: You have the right to request access to the personal data we hold about you.
o Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
o Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data under certain circumstances.
o Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
o Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
o Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
o Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw your consent at any time.
o Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy for more detailed information about the cookies we use and how you can control them.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately, and we will take steps to delete the information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and, where appropriate, notify you through other means, such as email. We encourage you to review this Privacy Policy periodically for any changes. The “Last Updated” date at the top of this policy indicates when it was last revised.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@wpkoders.com
We are committed to addressing your inquiries and resolving any concerns you may have regarding your privacy.
Last Updated: 22-Apr-2025