We are confident that our products will deliver the value you seek. Our aim is to equip you with tools that truly contribute to your success in engaging and converting more clients. We encourage you to explore our offerings and experience the potential they hold for your business.
While we assure you of the value our products offer, we acknowledge that individual circumstances may vary. Therefore, we offer a 14-day refund window from the date of your purchase, subject to the following conditions:
You may be eligible for a refund if:
o The product demonstrably fails to function as advertised and prevents you from utilizing its core features in a way that would reasonably aid in client engagement or conversion.
o After purchasing, installing, and thoroughly testing the product, you find it fundamentally incompatible with your existing WordPress setup in a way that prevents its intended use for client engagement and conversion, and this incompatibility cannot be resolved by our support team.
o You have genuinely attempted to resolve the issue with our dedicated support team. We are committed to helping you get the most out of our products and will do our best to address any technical challenges you encounter.
o You agree to relinquish all ownership of your license upon requesting and receiving a refund. This means you will cease using the product immediately.
o You agree to deactivate and uninstall the plugin or theme from your website if a refund is granted.
Please note that refunds will generally not be issued in the following circumstances:
o After 14 days have passed since your purchase.
o If you purchased a product or service at a special discount or during a sale event.
o For issues caused by third-party software, plugins, or themes that are not directly related to the functionality of our product.
o If the item simply did not meet subjective expectations or you changed your mind after the purchase. While we strive for your satisfaction, refunds are based on functionality, not personal preference.
o If you bought an item by mistake. Please ensure you review your order carefully before completing the purchase.
o If you lack the necessary expertise to use the item as intended. We often provide documentation and support to guide you.
o For requests based on goodwill. Our refund policy is based on product functionality.
o If we are able to resolve the issue you are experiencing, ensuring the product functions as intended to aid in client engagement and conversion. We are committed to making our products work for you.
To request a refund, please open a support ticket through your WPKoders account, detailing the issue you are experiencing and the steps you have taken to resolve it with our support team.
We reserve the right to refuse a refund request if it does not meet the conditions outlined in this policy.
If you encounter an issue that we are unable to resolve, making the system unusable for its intended purpose of client engagement and conversion, we may ask for further information to help us improve our products in the future.
By purchasing our product(s), you acknowledge and agree to this refund policy. We believe this policy is fair and ensures that we can continue to invest in developing high-quality, value-driven products that empower you to connect with and convert more clients.
Please contact our support team through your account for any questions or concerns regarding this policy or our products. We are here to help you succeed.